RICH POS Platform - Vietnam
The RICH POS Platform is a Platform as a Service (PaaS) designed for the hospitality industry, including establishments like Nail Spas, Restaurants, and Massage centers. The platform offers a wide range of services such as Point of Sale (POS), Gift card handling, Appointment management, Online Booking, Online Ordering, Check-in, Promotions, and Customer Reminders. Additionally, it provides internal applications for managing merchant information, subscription plans, supporting accounts, and a back-office application for managing products, employees, customers, settings, features, and integrations.
*Technology Management:
Make technical decisions and define technology and development workflow.
Provide technology solutions according to the company's strategy, ensuring consistency with the company goals.
Identify strategies and roadmaps to improve the system if there are technical gaps.
Provide technical solutions and system design in accordance with current technology.
Manage software department budgets to monitor and support teams in utilizing technology effectively.
*Engineer Management:
Manage engineering team resources, develop recruitment plans if necessary. Offer options and solve technical problems.
Build, implement and monitor coaching plans and performance reviews of teams.
Resolve issues raised by the team to ensure motivation and success both development and delivery.
Drive technical projects and provide leadership.
Check, manage codebase quality to adjust to help members on the right track.
Assist team members in determining their career paths and creating opportunities for their development.
*Product Management:
Collaborate with stakeholders for requirement analysis, evaluate feasibility, estimate delivery time, and propose technical solutions.
Develop the development plan for each stage.
Assess the risks and corresponding treatment plan.
Clearly describe the tasks according to the analyzed requirements.
Assist the team in achieving the goals, ensuring the schedule and timelines.
Ensure the team works according to the Scrum model.
Optimize the value of the work that the team does, ensuring that members perform effectively with their roles and tasks.
Monitor the project to stay on track and solve the problems that arise.
Improve and enhance the working processes to help the team achieve goals.
*Software Development:
Independently drive complex projects, from technical design to launch.
Design, implement, test, and deploy core features on the backend side, including the API, database, and communication between internal services.
Implement automation CI/CD processes using GitHub actions.
Perform code reviews & documentation as well as take on complex bug fixes, particularly for high-risk problems.
Technologies: Javascript, Typescript, React JS, Node JS, Flutter, Serverless, Microservices, Event driven architecture, AWS Services: AWS Cognito, API Gateway, AWS AppSync, Lambda, Event Bridge, SNS, SQS, DynamoDB, OpenSearch, Automation testing and performance testing: K6, Playwright, Cloud Development Kit, SST Framework
