Led the team in overcoming technical challenges by leveraging in-depth knowledge of system intricacies. Contributed to the recruitment process and provided training to technical staff to achieve organizational objectives. Supervised technical personnel in efficiently meeting the technological needs of the organization. Collaborated with Digital Product and Backend teams to generate innovative solutions and comprehensive project strategies. Facilitated planning sessions with team members following Agile/Scrum methodology. Assigned tasks based on individual proficiency in specific technical areas, ensuring optimal resource allocation. Successfully managed and executed a diverse range of projects, including eCommerce, Trading, Dashboard, Task Management for Broker and Account Management teams, and dynamic reports.

Develop a platform to allow for the uploading of Photoshop and Illustrator files. Implement a system that ensures the integrity and quality of uploaded files. Create a user-friendly interface for easy navigation and file management. Enable seamless version control to track and manage different iterations of files. Provide tools for efficient modification and editing of uploaded files. Integrate the platform with existing design workflows and software.

User requirements were collected, and the working processes of order staff, kitchen staff, cashiers, and owners were analyzed. Facilitated organized meet-ups aimed at fostering idea exchange and enhancing the refinement of specifications and requirements for the implementation of various features. Generated wireframes in Visio, encompassing the entire spectrum from database design to user interface. Allowed users to experiment with every feature and repeat the process until they are content. Conducted research for new technologies to integrate electronic balance, billiard lighting control... Upgraded the tech stack and completely rewrote everything from scratch due to the emerging technologies and the introduction of the iPad. Enhanced application structures by incorporating upgraded algorithms and optimized queries to improve system performance and functional standards. Redesigned and simplified user interface for desktop and iPad use and implemented kitchen display and bill notification with Node.js pub/sub. Developed a technical solution to facilitate chained system management for clients. Successfully launched multi-tenant POS systems on the AWS cloud platform. Analyzed and devised a hotel management system utilizing our POS system.

Performed and directed updates to the company website. Developed a strategically planned new website to meet specific company requirements. Supervised a team of two designers in developing packaging for new products. Oversaw website design as well as managing the organization's servers and network infrastructure.

Collaborated with management and users to develop digital transformation strategies and integrate these strategies with an intranet website. Collaborated closely with the technical manager and clients to effectively update the progress and guarantee the timely delivery of valuable products. Designed databases and wireframes, as well as writing and executing on a spec. Gained expertise in Access Database and Visual Basic through self-learning, which enabled effective troubleshooting and enhanced functionality for clients.