Analyse functional requirements. Design solutions. Execute transition requirements for stakeholders and systems. Guide Junior Business Analyst in Business Analysis. Review work product of Junior Business Analysts. Plan and execute test plans. Provide necessary guidance to testers during the QA process. Monitor project scope to ensure it remains within defined boundaries. Manage project timelines and make adjustments as needed to keep the project on track. Define features for integrating blockchain for traceability with ERP and Ecommerce.

Research state-of-the-art products in the international market. Suggest product roadmap to C-level executives. Design functional requirements for both the rule-based system and the ticket management system.

Defining and communicating the product vision and goals to the development team and stakeholders. Maintaining and prioritizing the product backlog, ensuring that it reflects user needs and business priorities. Creating detailed user stories with acceptance criteria to guide development efforts. Executing review sprints to ensure that user stories are implemented correctly and meet acceptance criteria. Planning and coordinating product launches, including training and support materials. Continuously optimizing the product based on user feedback and business goals.

Developed fundamental features of the CRM module, including core bank data synchronization, lead generation, campaigns, marketing lists, opportunities, sales quotations, sales orders, and invoices. Managed duties related to project management roles. Assisted the BA manager in building the BA and UX/UI Designer team and defined business analysis processes and product development procedures. Provided business advice to the R&D center for the application of AI, Machine Learning, and blockchain technology. Executed an OKR pilot as a scrum master for the Product Development Department within a three-month period. Managed the DevOps team.

Analyze business requirements and model business processes. Find bugs and propose solutions for software enhancement. Modify packaged software to align with current business processes. Train key users before software launch. Collaborate with the DBA for data normalization prior to data migration. Correct faults and improve performance to adapt to modified environments.