Customer Engagement Programs: MGM, Invitation, and Loyalty Initiatives
Achievements include gaining knowledge in technologies such as Microservice architecture, Python, Apache Airflow, Salesforce Marketing Cloud, and AWS Athena.
Implemented MGM, invitation, and loyalty programs from scratch.
Enhanced customer engagement by implementing Salesforce Marketing Cloud automation and journeys.
Removed redundant Data Dog logs and purged obsolete customers from Salesforce Marketing Cloud.
Performed automated testing tasks and developed complex features routinely.
Technologies: Kotlin, Java, Spring Boot, PostgreSQL, Open API, Kafka, Python, Apache Airflow, AWS S3, AWS Athena, Salesforce, Marketing Cloud, Git, Docker, Circle CI, ReactJS, Data Dog, Pager Duty